The Karat Patch Jewellers Inc in Calgary, AB Closed now

Reviews about The Karat Patch Jewellers Inc

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  2020-03-14, by Kelly M
  Had a necklace in here to have a new chain put on it. The chain was 1 1/2 inches shorter then what i had asked for. When i brought it back the lady with an accent tried telling me that it was fine, she measured it where i couldn't see and said it was only 1/2 an inch shorter. She then tried telling me they would just put extensions on it for me in a different coloured gold. I then became upset telling her that it was their mistake and thus they need to fix it. I left it with them waiting to hear back from the jeweler. I had to call them and they said they would replace the chain. After a week or so i went back to pick up the necklace. The women there treated me horrible when i went in, giving me dirty looks and making rude comments even in front of other customers. Ridiculously unprofessional. The jeweler did a good job on the necklace but i will never go back there due to the way the women treated me. Can't believe they would keep people on like that working.