Reno Depot in Calgary, AB Closed now

Reviews about Reno Depot

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  2020-05-25, by Justin Hammer
  I've been to many hardware stores but yours takes the cake. There are over 4 stop signs in each direction in less than 200 feet. This is an absolutely irritation to your customers. In the time it takes to drive through your parking lot with a Posted speed limit of 10KM I may add. I can drive through any McDonald's drive through window faster than your parking lot. Do you there realize that if a police officer sat in your parking lot he could take a customers driver license away for not fully stopping at every stop sign you have posted in the front of your store. I am dumbfounded as to why you feel there should be stop signs. Posted in the front of your store sure one at each end maybe but one every 50ft is beyond excessive. I hope management looks at this soon. I for one will not be attending your store any further because of this. Thanks for wasting our time. Properly marked cross walks would suffice like every other parking lot out there.
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  2020-03-19, by Jill K
  Really frustrated. I recently moved to town and was excited when I saw that there was a hardware store so close to home as we are doing renovations on the new place. Before that, we needed keys cut. 2 days ago I took our key to get 2 more, when I took them home they didn't work so I took them back and they re-did them. Not a big deal, i didn't think much of it. Then today I took our key to go get another cut, keep in mind that this is the exact same key that they cut 2 days prior. I should have checked the key before I left the store because the one they cut was no where close to the original, obviously it didn't work. I went back. The same guy cut the second key and I went home. Didn't work. By this time I was frustrated because this simple thing that should take me 5 minutes is now taking over my morning. I went back again, this time the manager cut the key. I explained to him the problem and he proceeded to tell me that it was the lock and not the key. That this was a "perfect cut". How does the key that they cut 2 days prior work perfectly but this one doesn't? It's not the lock. So extremely frustrated I go home and surprise surprise. It doesn't work. The same manager that cut my previous WORKING key is now telling me that the second key he cut isn't working because of the lock. Ridiculous. Anyways, they couldn't even do the simplest job in the store with common courtesy. But instead reacted with arrogance and stupidity.
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  2020-03-19, by Rick Woods
  Great service in store... except the part where you book delivery and they decide it's when they get there. So no one is home. Congratulations on screwing the pooch boys. Ps. I clearly stated no one will be home from.