Shoppers Drug Mart in Calgary, AB Open now

Reviews about Shoppers Drug Mart

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  2019-12-26, by Kseniia Kochmar
  The service is so bad for me there! I've ordered something under prescription and they were supposed to call me when it's there - never did! I phoned 2 weeks later and it was there, so I came to pick it up and the size was wrong, so I've requested to get me the right size. Another couple weeks later no phone call from them, so I've phoned. I came to pick it up and finally it's all good expect the receipt they provided wasn't with all information my insurance needed. So, my claim came back! I had to call them and ask for the new receipt with information what I've purchased and they faxed it to my insurance company. They've put the date on the receipt month and a half prior me purchasing the item (and I've specified that my insurance started couple weeks prior me picking it up), so the claim didn't go through again! Now I need to resubmit for the 3rd time the claim and I already spent so much time on the phone between this pharmacy and my insurance company and resubmitting everything and can't get them to get it right. Very unsatisfied with this service!!! I wish there would be another place where I can get my prescription. I already have to drive from another city to do it.